Policies

Registration & Payment

Mobile Music Lessons makes it easy for you to register and make payments with our secure, automatic payment schedule, which will be set up once enrollment is initiated by emailing genasee@mobilemusiclessons.com or by calling 515-216-3875.

Payment is due by the first of the month for that month's lessons. If payment is not received by the fifth of the month, a late fee will be added to that month's tuition.

Schedule

Consistent, student-focused lessons is the most effective means of ensuring an enriching and enjoyable music education experience!

The monthly tuition fee includes lessons on each of the agreed upon lesson days in any given month, except if the lesson day falls on a holiday.

Mobile Music Lessons recognizes the following holidays, and regularly scheduled lessons will not be held on these days, nor will lessons on these days be made up: New Year’s Eve, New Year's Day, Easter, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas Eve and Christmas Day.

Please be directly in touch with your teacher to schedule the day/time that works best for you.

Our faculty teaches year-round, providing students with quality instruction throughout the year.

Tuition

The monthly tuition fee for in-home or in-school private lessons includes weekly lessons on each of the agreed-upon lesson days in any given month, except if the lesson day falls on a holiday (see "Schedule" above).

A one-time $25 registration fee per family is charged at the time of registration.

Monthly tuition rates are as follows:

$170 per month for weekly 30-minute lessons
$255 per month for weekly 45-minute lessons
$340 per month for weekly 60-minute lessons

The monthly cost of weekly in-school group lessons is as follows:

$95 per month for weekly 30-minute lessons
$142.50 per month for weekly 45-minute lessons
$190 per month for weekly 60-minute lessons

Learn more in our "Schedule" section above.

In-Home Lessons

For the safety of our students and instructors, a parent or designated adult must be at home for the duration of time that a Mobile Music Lessons instructor is teaching the student. The instruction room cannot be a bedroom, and the door to the instruction room must remain open for the duration of the lesson. If there is not a parent or designated adult present at the time of and during the lesson, the instructor will leave and the lesson will not be made up.

COVID-19

Mobile Music Lessons is committed to quality and safety. We offer both in-person lessons that follow CDC and local public health guidelines, and virtual lessons.

Missed Lessons Policy

Any student/parent-initiated lesson cancelled with less than 24-hours’-notice will not be made up. Any student/parent-initiated cancellations with more than 24-hours’-notice will be made up at the discretion of the instructor. Any lessons missed by the instructor will be made up or a prorated tuition adjustment will be made. Virtual (online) lessons may be offered as a make-up lesson option for missed in-person lessons due to scheduling conflicts or inclement weather.

Temporary Withdrawal From Lessons

We understand that your lives are busy! Mobile Music Lessons offers temporary withdrawal from lessons for vacations or other reasons:

1. The guardian or adult student must provide at least 30 days' advance written notice for temporary withdrawal from lessons by emailing Genasee at genasee@mobilemusiclessons.com. A conversation between the student or guardian with the teacher cannot be substituted for the written notification to Genasee.

2. If 30 days' advance written notice to Genasee is not provided via email, the guardian or adult student is obligated to pay the full tuition fee for an additional month following the withdrawal date. This enables us to pay our faculty for the month.

3. While we will do our best to accommodate schedules, a student's lesson day and time upon return is not guaranteed.

Permanent Withdrawal From Lessons

We understand there may come a time when you may decide to withdrawal from lessons. We make it easy for you:

1. The guardian or adult student must provide at least 30 days' advance written notice for permanent withdrawal from lessons by emailing Genasee at genasee@mobilemusiclessons.com. A conversation between the student or guardian with the teacher cannot be substituted for the written notification to Genasee.

FAQ

Why Mobile Music Lessons?

Mobile Music Lessons offers high-quality, personalized, engaging and interactive music instruction where it is most convenient for you. We save you time, energy and money by offering lessons from professional faculty where you want them: at your home, school, your instructor's home or virtually via online lessons. We are committed to exceptional and convenient music pedagogy for you. Our qualified instructors ensure your student grows, enjoys and excels in their musical goals.

The Mobile Music Lessons Advantage:

High-quality, personalized, engaging and interactive lessons where they are most convenient for you
Concierge matching service between your family and professional music faculty with music degrees and pedagogy experience
At least four recital performance opportunities per year
Access to the Des Moines Area Piano Festival
Part of an interactive musical community
Membership to exclusive Families Forum with tips, resources
Access to exclusive partnerships
Easy tuition-based payment system

How do I get started?

It's easy to get started with Mobile Music Lessons! Just email genasee@mobilemusiclessons.com or call us at 515-216-3875.

Where do you offer instruction?

We serve Des Moines, Iowa and surrounding suburbs including West Des Moines, Clive, Urbandale, Waukee, Johnston, Ankeny, Altoona and more.

What if I need to miss a few lessons?

We understand that your lives are busy. Please read about Temporary Withdrawal From Lessons in the Policies section above.

How do I motivate my student to practice?

That's a great question! Daily doses of practice are the best way to increase enjoyment, engagement and progress. Your instructor will have more tips, and when you become part of the Mobile Music Lessons family, you will have access to our exclusive Families Forum for practicing tips, performance advice and a community to support you and your family along your musical journey.

What age levels do you teach?

Mobile Music Lessons offers instruction for ages pre-school through adult. Group instruction at an educational institution is most appropriate for pre-school aged children. Private lessons can start as early as three or four years of age, depending on the child. Each child is custom-matched with a qualified instructor.

Does my student need an instrument?

Yes! The student will require daily access to an instrument.

Pianos: A full-size weighted keyboard with a pedal is suitable for a beginning piano student (as the student advances, an acoustic instrument is advised). We recommend West Music for piano and keyboard purchases.

Strings: Renting is a great option for small children as they grow through instrument sizes. We recommend Becker Fine Stringed Instruments for string instrument rentals and purchases.

Woodwinds/Brass/Percussion: We recommend Rieman Music and West Music for woodwind, brass and percussion instrument rentals and purchases.

What instruments do you offer?

Our faculty currently teach piano, voice, percussion, strings (violin, viola, cello, bass), woodwinds (oboe, clarinet, bassoon) and some brass instruments. Looking for an instrument not listed? Please email us at genasee@mobilemusiclessons.com and we'd be happy to talk with you.

What qualifications do your teachers hold?

Our gifted instructors all have teaching experience and nearly all hold bachelor's degrees or more advanced degrees in music. All of our teachers have undergone background checks as well, so you can be assured of high-quality, professional, personalized and safe instruction.

Can you please help me with another question?

We would be happy to! Please email genasee@mobilemusiclessons.com or call 515-216-3875. We look forward to hearing from you!